Customer Service Representative
Goodwin Transportation Group is a fast growing freight brokerage. We are seeking a driven, accountable, and organized indivdual to support our existing teams with clearical, compliance, and communications related tasks.
Requirements-
- College Degree
- Valid driver's license.
- Experience in Supply Chain / Logistics or Trucking and Warehousing preferred
- Fine-tuned logistical techniques, as well as problem solving skills.
- Excellent verbal communication skills.
- A service-driven, warm, and accountable disposition.
- A proactive approach to daily tasks.
Responsibilites (Including but not limited to)-
- Updating internal spreadsheets to reflect status of moves
- Providing our customers with daily updates on the status of their moves and any additional charges incurred
- Creating physical internal documentation and overseeing its filing and updating
- Gathering and preparing documentation relevant to the invoicing process
- Requesting and approving charges from our partnered carriers
- Communicating special instructions to our warehousing staff